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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tonya Harris

Tonya Harris

March 14, 2025

5  out of  5
rating by Tonya Harris
"The process was so effortless! Christiana and Kristian were amazing. They found me a Life Insurance policy that worked within my budget! I look forward to doing further business with them! Thank you both so much!"
We responded:
"Tonya, your feedback means so much to us! We’re dedicated to providing top-notch service and are so happy to know you feel confident in your coverage. Thank you for choosing our agency!"
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Jeremiah Helton

March 11, 2025

5  out of  5
rating by Jeremiah Helton
"Christiana was very helpful and informative!!!!"
We responded:
"Thank you, Jeremiah, for your great feedback! We're glad Christiana was helpful. Your satisfaction is our priority, and we appreciate the 5-star rating. If you need more assistance, just reach out!"
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Mia Howard

February 28, 2025

5  out of  5
rating by Mia Howard
"Julie was very patient and extremely helpful!!!"
We responded:
"Thanks, Mia, for your great review! We're glad Julie offered you helpful service. Your feedback inspires us to keep delivering exceptional service. If you need anything else, just let us know!"
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Danny Greene

February 27, 2025

5  out of  5
rating by Danny Greene
"I was dealing with Emma Holder and could not be happier that I made the switch to State Farm. Went above and beyond and was truly a pleasure to deal with."
We responded:
"It’s customers like you, Danny, that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs. "
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S. Mapp

February 27, 2025

5  out of  5
rating by S. Mapp
"My agent Julie Miller is the best. She handled all of my questions with professionalism. I really love the way State Farm handles their customers. It was truly a great experience and I would recommend Julie Miller.to everyone."
We responded:
"We truly appreciate your five-star review, S. Mapp! We understand how crucial insurance decisions can be, and we’re grateful for the trust you’ve placed in us. If you ever need assistance, don’t hesitate to reach out!"
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Michael Meadows

February 23, 2025

5  out of  5
rating by Michael Meadows
"Great experience! Very helpful, excellent follow up and warm conversation. Kristian knew exactly how to package what I needed."
We responded:
"Thank you, Michael, for your wonderful review! We're thrilled to hear about your positive experience with Kristian. Providing excellent service and tailored solutions is our priority. We appreciate your feedback and look forward to assisting you again in the future."
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Cee K

February 22, 2025

5  out of  5
rating by Cee K
"Had a very good experience with Lily and Emma of State Farm on Veterans Memorial in Douglasville. Emma was able to answer all of the questions I had in reference to changing my Home and Car Insurance. This made it easy for me to make an informed decision. Lily was very professional in answering the phone and getting me to Emma to get the ball rolling. Thank you both for your assistance and patience. I truly appreciate it."
We responded:
"Cee, thank you so much for your amazing review! We're absolutely thrilled to hear about your positive experience with Lily and Emma. Your satisfaction means the world to us, and we're so happy they could help you out! We truly appreciate your feedback and can't wait to serve you again soon!"
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Michael Brady

February 21, 2025

5  out of  5
rating by Michael Brady
"Emma was very helpful and kind. I received amazing service."
We responded:
"We appreciate you taking the time to leave this five-star review, Michael! It means so much to know that we could provide the support and coverage you need. "
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Elizabeth Coyne

February 20, 2025

5  out of  5
rating by Elizabeth Coyne
"Kristian was very helpful and worked to help me get the best auto policy she could. Her recommendations helped me to make the right selections for the best coverage."
We responded:
"Thank you, Elizabeth, for your fantastic review! We're delighted to know that Kristian helped you find the perfect auto policy. Your satisfaction is our top priority, and we're pleased that our recommendations were beneficial. We truly appreciate your trust in us! "
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Travis Hyman

February 18, 2025

5  out of  5
rating by Travis Hyman
"Great experience overall switching over to State Farm! Special thanks to Julie for all the help and making this transition really easy!"
We responded:
"Thanks, Travis, for your feedback! We're thrilled you had a positive experience with State Farm. Julie will be pleased to hear she assisted you. We appreciate your trust and look forward to helping you again!"
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Elan Smith

February 7, 2025

5  out of  5
rating by Elan Smith
"My State Farm experience has been great! The staff was very knowledgeable, attentive, and patient. All my questions were answered and concerns were addressed."
We responded:
" Elan, we’re so grateful for your review! Your trust means the world to us, and we’re always here to help with anything you need. Thanks for being part of our insurance family!"
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Westley Curtiss

February 5, 2025

5  out of  5
rating by Westley Curtiss
"It was very simple to hold a virtual meeting and discuss the details of my policies. We made some very minor changes and the agent was very knowledgeable. I would certainly recommend them to any others with insurance needs."
We responded:
"We appreciate you, Westley! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "
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Mayeli Alvarez

February 5, 2025

5  out of  5
rating by Mayeli Alvarez
"Emma was an amazing help!! She was so patient in helping me and guiding me with insurance! Thank you again."
We responded:
"Thank you for your fantastic feedback, Mayeli! We're delighted to know that Emma offered you exceptional assistance. Your satisfaction is our top priority, and we truly appreciate your kind words. If you need any further assistance, please feel free to reach out. "
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Keisha Campbell

February 5, 2025

5  out of  5
rating by Keisha Campbell
"Julie Miller provided excellent customer service to me and my husband. It was not an easy decision to switch, but so far, so good. I have renewed faith in the car insurance process."
We responded:
"You’re the best, Keisha! We love helping amazing clients like you, and we truly appreciate you sharing your experience with us."
Profile photo of Kia Robinson

Kia Robinson

February 3, 2025

5  out of  5
rating by Kia Robinson
"Explained everything to me so that I understood my policy. Worked to find me the most discount m."
We responded:
" Kia, we’re so grateful for your five-star review! Our team works hard to provide expert guidance and a smooth experience, and we’re thrilled to know we met your expectations. Thank you for choosing us!"
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Victoria Mitchell

January 24, 2025

5  out of  5
rating by Victoria Mitchell
"Emma took great care of me getting switched over to State Farm. Thank you!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Emma provided excellent service during your switch to State Farm. Your satisfaction is our priority, and we appreciate your feedback."
Profile photo of Carl Joyce

Carl Joyce

January 21, 2025

5  out of  5
rating by Carl Joyce
"This was a seamless interaction. Everything was smooth. The patience and willing to work with my needs and budget for coverage was amazing. Thank you."
We responded:
"Carl, thank you for your wonderful feedback. We're thrilled to hear that your experience was seamless and that our team was able to meet your needs! "
Profile photo of Kirsten Gastley

Kirsten Gastley

January 17, 2025

5  out of  5
rating by Kirsten Gastley
"Julie Miller is AWESOME!!! Gave me great rates and guided me through every step to change insurance companies!! Hate I wanted so long!!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Julie provided you with excellent service and rates. We're glad you chose us for your insurance needs. "
Profile photo of Gregory Broussard

Gregory Broussard

January 17, 2025

5  out of  5
rating by Gregory Broussard
"Your customer service was incredible. I never had to wait or had a problem contacting you or your team. That is actually one of the reasons why I went with your company the follow-up was amazing.. Julie did a fantastic job"
We responded:
"Thank you for your outstanding review. We're thrilled to hear about your positive experience with our customer service and Julie's exceptional follow-up. Your satisfaction is our top priority at our agency."
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Marti Martin

January 16, 2025

5  out of  5
rating by Marti Martin
"Julie at Kristian Cooper has been absolutely amazing. From the moment we started with her, she went above and beyond to make sure we received every possible discount available. She was incredibly thorough and followed up regularly to ensure nothing was missed. One thing that really stood out was the free driving course she provided which help reduce our rates even further- such a thoughtful touch! Julie truly cares about her clients and works hard to provide the best service and saving . If you’re looking for an agent who is professional detail- oriented, and genuinely invested in helping you look no further than Julie! Highly recommended!"
We responded:
"Thank you for your glowing review of Julie. We're thrilled to hear about your positive experience and appreciate your recommendation. Your feedback inspires us to continue delivering exceptional service. "
Profile photo of Sheena Bast

Sheena Bast

January 15, 2025

5  out of  5
rating by Sheena Bast
"I worked with Emily to get my car insurance and my home insurance. She was very kind and efficient. Whenever I asked a question she provided answers in a timely manner."
We responded:
"Sheena, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Emily was able to do just that for your auto and home! We appreciate you putting your trust in our office to help protect what matters most."
Profile photo of Deaundrea Walker

Deaundrea Walker

January 9, 2025

5  out of  5
rating by Deaundrea Walker
"Great attention to detail and customer service"
We responded:
"Thank you for your wonderful feedback and the perfect rating. We're thrilled to hear you appreciated our attention to detail and customer service. "
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Tom Terry

January 9, 2025

5  out of  5
rating by Tom Terry
"Great service and responsiveness by Eunice."
We responded:
"Thank you for the five stars, Bryan! And thank you for the praise for Ryan!"
Profile photo of Javier Garcia

Javier Garcia

January 9, 2025

5  out of  5
rating by Javier Garcia
"Julie is Awesome! She is very professional, responsive, and detail oriented. She was very helpful in getting my policy together by explaining everything in detail and responding fast to my texts."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Julie provided you with professional and responsive service. Your satisfaction is our priority, and your kind words motivate us to continue delivering exceptional service."
Profile photo of Delia Smith

Delia Smith

January 9, 2025

5  out of  5
rating by Delia Smith
"Everyone is always pleasant and helpful"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that our team has been pleasant and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. "